Currency
All rates shown are in US Dollars ($).
Rates include
-All rates shown are per room/suite and include the 10% service charge and 7.5% vat.
-Rates are as per meal plan booked, either in accomodation only or in “all inclusive” basis.
All Inclusive Package
* Full buffet breakfast, lunch, afternoon tea and dinner
* Unlimited local drinks, soft drinks, house wines (by the glass)
* Daytime tennis
* Regular evening entertainment
* Taxes and tips
Important Note
All a la carte meals, snacks, non-house brand wines and spirits, bottled water and floodlit tennis are excluded and must be paid for locally. No credit or reduction in price is offered on drinks.
All other extras, including water-skiing, scuba diving, sports tuition, telephone, laundry, car-hire, tours, boat trips, etc, must be paid for locally
Maximum Occupancy
-The maximum occupancy for the garden and beachfront rooms is of 3 adults or 2 adults and 1 child.
-The maximum occupancy for the beachfront club rooms is 3 adults or 2 adults and 2 children.
Minimum Stay Requirements
-During Christmas & New Year, the minimum stay is of 7 nights.
Payment Requirements
For your convenience, Internet Travel Group offers secure online payments with the following credit cards: Visa, Mastercard and American Express.
For all reservations
-At the moment of confirmation, the full amount will be charged.
Cancellation Policy
-If a cancellation is received 16 or more days prior to arrival, an 18% cancellation fee will apply.
-If a cancellation is received between 15 and 10 days prior to arrival, an additional 1 nights penalty fee will apply.
-If a cancellation is received 9 days or less prior to arrival, the full amount will apply as a penalty fee.
-For cancellations of confirmed bookings over the Christmas & New Year period, no refunds will be made.
-No shows will result on the full amount being charged as a cancellation fee.
-No refunds for early departure.
Children Policy
-Children under the age of 2 can stay for free.
-Children aged between 2 and 16 will get a 50% on adult rate for accomodation and meals.
Liability
Internet Travel Group acts as intermediary between all hotels, transport operators, tourist attraction companies, and local tourist offices providing the services. Internet Travel Group is therefore not responsible for any loss, injury or damage sustained by the tourists; including those occurring outside of the touring programs. Additional expenses incurred due to delay, accident, acts of God or political actions / unrest must be borne by the tourists. Programs and prices, services and conditions are based on those valid at the time of being posted on the site. They are therefore subject to change without advance notice before or during the tour / stay / excursion / car rental. A submitted reservation request is indicative of the tourist agreement to the above conditions.
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General Terms & Conditions |
Price & Payment
Unless otherwise stated, at the time of booking only a deposit is due. The remanining balance is payable on check-in and charged by the hotel direct. hotel-savings.com accepts Visa, Mastercard & American Express.
For security purposes, should your reservation incur a charge in excess of USD 400.00, you must submit a signed credit card authorization form. This will be supplied upon confirmation of the reservation. If you fail to fax across this documentation within 48 hours, we reserve the right to cancel the reservation. Please note that as per our cancellation policy, there may be a fee for this.
Flight Information
If you are to arrive at your hotel after 5pm, please provide Hotelrentalgroup with your flight information, so that we may be able to advise the hotel of what time they can expect you. Should your flight be delayed, we strongly recommend that you contact the hotel directly to inform them of this.
Period of Stay / Rate Calculation
All stays are calculated and sold "per night". We can only guarantee a room until noon (12pm). Late check-outs can be requested at the moment of reservation in the additional comments box, but may come at an additional fee (usually 50% of the nightly rate).
Cancellation Policies & Charges
Cancellations must be received in writing by e-mail, with as much notice as possible. Penalty fees may apply. Please check the terms & conditions, as these policies vary from hotel to hotel.
Cancellation Charges On All Reservations
-On all confirmed reservations, 20% of the total amount will be lost.
-Further cancellation charges may apply depending on the hotel.
Please check the specific terms & conditions for each hotel.
No Shows
No Shows will result in a 100% penalty fee.
Reservation & Confirmation
All reservations made on the web sites operated by hotel-savings.com will receive a temporary confirmation number. This temporary number does not mean that the hotel room is available and is only for administrative purposes. Your final confirmation will be sent to you on your official confirmation voucher within 24 hours, unless, due to unforeseen circumstances, the hotel does not get back to us within this time frame. hotel-savings.com is not responsible for any such delays.
Early departures
In addition to the standard cancellation policy, we would like to stress the point that the hotels are very strict regarding changes to the length of clients’ stays. Therefore we would like to inform you that clients departing before their booked check out date will be charged for the remaining nights and, no being made for unused nights.
Check In & Check Out Policy
Your room will be made available to you from 14h00 (unless stated otherwise in the terms & conditions of the hotel). Should you require a guaranteed early check in, the room must be booked and paid for in full for the day preceeding your stay.
Check out time is 12:00 hrs. For a guaranteed late check-out, clients should book for an additional night, charged at 100%.
Special offers and Value Added Extras
All special offers, packages and discounts over our standard rates are offered subject to availability. hotel-savings.com cannot accept any responsibility in the unlikely event that these are temporarily unavailable.
Credit Card
In order to secure a room, it is mandatory to have a credit card.
General Conditions and liability
All reservations made by clients are subject to our terms and conditions. No other terms, conditions and warranties, expressed or implied by law, custom and course of dealing shall form part of any contract between hotel-savings.com and our clients except for those terms imposed by law where application is mandatory.
The client acknowledges that in making a reservation with hotel-savings.com they do so only on the basis of the material contained in the hotel-savings.com Web Site or relevant advertising medium. All other statements or representations made by hotel-savings.com, its employees, agents or sub-contractors are of no effect unless confirmed in writing by hotel-savings.com to the client.
hotel-savings.com sources hotels from various hotel companies in the countries in which it operates. The condition of the stay will be subject to the law of the country in which it is supplied to you. You will be subject to its terms and conditions and local law.
hotel-savings.com reserves the right to pass on to the client any government increase in local VAT or other taxes that may be introduced after a reservation is made. Any additional charges payable on arrival are subject to local VAT at the prevailing rate in that country.
The liability of hotel-savings.com to the client for any loss, problem, damage or cancellation, whether arising out of negligence, breach of contract, error or any other cause shall not exceed the invoiced total value of the confirmation voucher supplied by hotel-savings.com.
These terms & conditions are not exclusive. All information is correct at the time of publication - May, 2007.
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